At Kay Jewelers, we’re dedicated to giving our clients distinctive service and making procuring with us a pleasure – simple and handy for you. So we’re happy to introduce the brand new Kay Jewelers bank card. With the Kay Jewelers bank card there are financing choices accessible that will help you have a good time love!*
See if you’re prequalified immediately by clicking the Get Prequalified Now hyperlink under. The method is fast, simple and safe.
Advantages You will Love
Your unique Kay Jewelers Credit Card advantages
- 12 Month Particular Financing*
- The steerage of a pleasant, educated gross sales workforce, together with an Independently Licensed Diamontologist on workers in each retailer
- Advance discover of upcoming gross sales and occasions
- Skilled Jewellery Restore Companies and FREE jewellery cleansing and inspection
*Promotional financing accessible with Kay Jewelers Credit Card accounts supplied by Comenity Financial institution which determines for credit score and promotion eligibility. Minimal buy and minimal month-to-month funds are required. 20% down cost required and can’t be made along with your Kay Jewelers Credit Card. Topic to credit score approval.
Often Requested Questions
Get assist. Discover solutions. Study extra.
- Can I proceed to make purchases with my present Kay Jewelers Credit Card?
Sure! You could maintain making purchases through the transition along with your present card or search for your account in retailer. Moreover, proceed to pay your invoice utilizing the identical technique you employ immediately. Beginning October 22nd direct funds to Comenity Financial institution.
Please word, in case your most up-to-date billing assertion displays a overdue quantity it’s possible you’ll not have the ability to use your account for brand new purchases on or after October 22, 2017 .
- What is going to occur to my account stability on my present Kay Jewelers Credit Card?
Your stability will probably be mechanically transferred to the brand new account. We’ll ship you a billing assertion that exhibits how a lot you owe. You stay answerable for any current stability and should pay your Minimal Cost proven in your billing assertion by the Cost Due Date every month.
- Will my present Kay Jewelers account phrases, charges, and charges change?
The phrases of your current Kay Jewelers and Kay Jewelers Outlet Retail Installment Credit score Settlement proceed to use till additional discover. Any reference to Sterling Jewelers Inc. or Sterling is changed by Comenity Financial institution as of October 20, 2017.
- What different adjustments can I count on with Comenity Financial institution?
As a financial institution, Comenity Financial institution is required to have totally different insurance policies and measurements than Sterling does concerning the standing of delinquent accounts. In case your most up-to-date billing assertion displays a overdue quantity it’s possible you’ll not have the ability to use your account for brand new purchases and should discover adjustments to your credit score report after the transition to Comenity Financial institution. With Comenity Financial institution, you’ll need to make the complete minimal cost due, as outlined in your billing assertion every month by the cost due date.
Your assertion will not specify the Steadiness Payable To Keep away from Additional Curiosity Costs. To keep away from curiosity expenses on purchases, pay your New Steadiness in full each billing cycle by the Cost Due Date.
- How ought to I make my Kay Jewelers Credit Card cost?
On or Earlier than October 21, 2017On-line Funds – Go to Kay.com to make digital funds to pay your account.Cellphone Funds – Please name the telephone quantity on the again of your present Kay Jewelers Credit Card.Mail-In Funds – Please proceed mailing funds to Sterling on the handle in your billing assertion.On or After October 22, 2017On-line Funds – Digital funds accessible with Comenity Financial institution: register your account at comenity.internet/kayCellphone Funds – Cellphone funds accessible with Comenity Financial institution at (855) 506-2499 (TDD/TTY: 1-800-695-1788). Charge as much as $15.00 could also be charged for expedited funds by telephone.Mail-In Funds – For all funds due on or after October 22, 2017, please mail funds to: Comenity Financial institution, PO BOX 659728, San Antonio, TX 78265-9728
- You could proceed to pay your invoice in-store throughout regular retailer hours.
- Please word as of October 22, 2017, when making a cost in retailer you’ll not have the ability to use credit score and/or debit card to make your cost. You should still use money or test when paying in retailer.
- What if I’ve repeat or scheduled funds set as much as pay my present Kay Jewelers Credit Card?
Any repeat or scheduled funds to pay your account to happen on or after October 22, 2017 won’t be processed by Sterling. Your present account settings and preferences at Kay.com, together with computerized funds, won’t be transitioned to your new account with Comenity Financial institution. Sterling won’t course of any repeat or scheduled funds after October 21, 2017. If you need to arrange new computerized funds, it’s possible you’ll entry the brand new account web site at comenity.internet/kay beginning on October 22, 2017 and “Register for On-line Entry.”
- What is going to occur to my on-line entry for my present account?
You won’t be able to entry historic credit score account info at Kay.com or obtain alerts related to that account after October 21, 2017. If you happen to want transaction historical past to your data, please obtain and save your billing statements by October 20, 2017. On October 22, 2017 you’ll need to register your account on comenity.internet/kay to proceed your on-line account administration. You will want to create a brand new username and password to log in utilizing the account quantity in your bank card.
- What if I’ve funds arrange via my financial institution or one other digital invoice cost service to pay my Kay Jewelers Credit Card?
You probably have funds arrange via one other monetary establishment to pay your Kay Jewelers Credit Card, efficient on October 22, 2017 please replace the payee info to Comenity Financial institution, PO BOX 659728, San Antonio, TX 78265-9728. This can guarantee funds usually are not misdirected and could also be posted to your account in a well timed method.
- Will I proceed to obtain my bank card billing assertion electronically?
Earlier account preferences resembling paperless billing won’t be transferred to your new account. You will want to re-enroll on this choice to proceed to obtain your bank card billing assertion electronically.
If you happen to want to enroll in paperless billing, it’s possible you’ll accomplish that by visiting comenity.internet/kay (Account Heart) beginning October 22, 2017. In an effort to register for Account Heart, you’ll need to create a brand new username and password. You could use your present bank card account quantity when registering.
You may affirm your billing handle and different info on Account Heart.
- What if I’ve a number of customers on my current account?
You probably have approved further patrons, that info will probably be transferred to Comenity Financial institution. You’ll proceed to get only one billing assertion, which can embrace all transactions made by all customers on the account.
- Will I be receiving a brand new card within the mail?
If you happen to’ve just lately shopped along with your Kay Jewelers Credit Card, we could also be sending you a brand new card in November so long as your account stays open and in good standing. This new card will substitute your present bank card and have a brand new account quantity.
If you don’t obtain a brand new card within the mail, relaxation assured we will nonetheless search for your account in retailer. You might also contact us at (855) 506-2499 (TDD/TTY: 1-800-695-1788) to request a brand new card.
- What if I’ve extra questions on my Kay Jewelers Credit Card?
On or Earlier than October 21, 2017
On or After October 22, 2017
- Please contact Sterling at 1-800-877-3616.
- Please name Comenity Financial institution at (855) 506-2499 (TDD/TTY: 1-800-695-1788).
- Or write to us at:
- Comenity Financial institution
- PO BOX 182273
- Columbus, OH 43218-2273
- What if I obtained a notification in August from Sterling about adjustments to my account phrases?
Wisconsin Residents Solely: If you happen to beforehand obtained a discover of change concerning your Kay Jewelers and Kay Jewelers Outlet Retail Installment Credit score Settlement, please word that the adjustments outlined in that discover won’t apply to your account. Any future adjustments to your account phrases will probably be offered by Comenity Financial institution. If you happen to closed your account, your account will stay closed as requested. Your account will nonetheless switch to Comenity Financial institution for servicing and you’ll stay answerable for making funds till the stability is paid in full.
- What if I’ve extra questions on my account transition?
For extra info, you may go to comenity.internet/kay/welcome immediately, or starting on October 22, 2017 please name us at (855) 506-2499 (TDD/TTY: 1-800-695-1788) for extra info. We’re right here to assist!
Welcome to Comenity®
You could not know us, however we assist construct the credit score applications supplied by lots of your favourite retail manufacturers — serving you thru Comenity Financial institution and Comenity Capital Financial institution.
Comenity affords you devoted instruments and award-winning buyer care to make it simple to entry, handle and monitor your accounts. And as neighborhood members, each Comenity Financial institution and Comenity Capital Financial institution work to assist native efforts to enhance housing, monetary literacy and different social initiatives.
Our credit score applications are all about you and the manufacturers you like.
We’re right here to make sure your account makes your expertise along with your favourite model even higher. You selected your bank card or account since you love the model, and you retain it due to the good advantages and particular standing being an cardmember brings. We design our credit score applications to be clear, simple to make use of, and simple to handle. That manner, you may improve your life with the belongings you need and wish.